Customer satisfaction is assured with all of our work.
If any bell or product ever fails through reasonable use, we will offer repair, replacement or whatever is necessary to correct the problem.
Wear and damage
Our bells are intended to last for a lifetime. However we realize that circumstances sometimes interfere and cause premature wear or damage. In most cases we will repair your bell without question or charge. As long as we are in business, we really intend to give you the satisfaction we promise when you buy our bells.
Do please note that bronze bells will naturally acquire a mellow green-brown patina with age, and the mahogany wood fins becomes a lovely silver gray. These are expected, and enhance the beauty of the bells.